In the early 1900’s, Marshall Field’s department store used professional scapegoat’s or “fired men” who would take the blame and be fired to appease disgruntled customers. – WTF Fun Facts
Source: https://slate.com/culture/2015/10/steve-jobs-movie-was-the-customer-is-always-right-really-coined-by-a-customer.html
WTF Fun Fact – Fired Men
