WTF Fun Fact 13013 – Olesja Schemjakowa and a Snack Snafu

Olesja Schemjakowa made a very expensive mistake in 2018. She accidentally paid almost $8000 for a coffee and a slice of cake at a bakery in Switzerland. That mistake ended up costing her exactly $7,732.

Olesja Schemjakowa and the expensive snack

It was a mistake anyone could have made. The woman simply entered her PIN code for her credit card by accident when the machine was asking for the tip amount.

We doubt the coffee or cake was that good. But leaving an even worse taste in her mouth was the fact that her credit card company refused to reverse the charges since it was not a fraudulent transaction. It was her mistake, and she would have to live with it.

When Schemjakowa got in touch with the owner of the cafe, things looked like they might work out for the best. He originally agreed to refund her the money. Unfortunately for her, as time went on, she saw nothing was being done. That’s when she found the cafe had shut down and the owner had filed for bankruptcy.

No happy ending

The Russian woman was likely the victim of her own translation error at the New Point cafe. She didn’t speak the language when dining in Zurich. And since tipping customs are different all over the world, she likely didn’t expect to be asked for a tip at all, hence entering her PIN code. Let this be a lesson for us all to start our PIN codes with a zero or two!

Her bill was just $23, meaning she left a 32,000% gratuity.

The Swiss police also refused to intervene since no crime had taken place.

When the news came out in 2021 of the 2018 snafu, Schemjakowa told the Swiss newspaper Blick:

“I just can’t understand how the cafe owner can just keep the money, and I cannot do anything about it. That’s just not fair!” “I’ve been told there may still be a one percent chance that I’ll see my money back.”  WTF fun facts

Source: “A woman accidentally tipped $7,700 for coffee and some cake — and she will probably never get that money back” — Business Insider